2.1. This agreement regulates the relationship between the User and the Service regarding the services provided by the Service to the User and supersedes all previous agreements between the Service and the User on this subject.
2.2. This agreement does not supersede the applicable laws of the countries of registration and location of the Service and the User, as well as the contractual relations between the User and the electronic payment system(s).
2.3. This agreement is considered accepted on the terms of a public offer accepted by the User when submitting an Application, which is an integral part of this agreement.
2.3.1. The information displayed by the Service about the parameters and conditions of the Application is recognized as a public offer.
2.3.2. Acceptance of the public offer is recognized as the User's actions to complete the Application, confirming their intention to enter into a transaction with the Service on the terms offered by the Service immediately before completing the Application. In case of registration on the Service's website, this agreement comes into force at the moment of checking the box next to the words “I agree to the terms of the offer” and clicking the “Register” button.
2.3.3. The date and time of acceptance, as well as the parameters of the Application conditions, are automatically recorded by the Service at the moment of completing the Application.
2.4. This agreement shall come into force upon completion of the Application by the User.
2.5. This agreement shall terminate upon receipt of the Electronic Units in the amount specified in the User's Application to the details provided by the User, or upon cancellation of the application.
2.6. The parties acknowledge that this agreement in electronic form is equivalent in legal force to an agreement concluded in writing.
2.7. The Service reserves the right to unilaterally amend this agreement without notifying the User, but with the mandatory publication of the current version of the agreement on this page.

3.1. The subject matter of this Agreement is the exchange, purchase, and sale of electronic payment system tokens carried out at the User's request, as well as other services described on the Service's website.
3.2. The amount of remuneration payable to Astryx Exchange for the specified actions is reflected in the Application and confirmed by the User on one of the pages of the user interface.
3.3. The cost of Astryx Exchange services is set by the Service management and published on the Service website.
3.4. Astryx Exchange has the right to independently change the exchange rates of Electronic Currencies and the fees charged at any time unilaterally, notifying the Users of the Service by posting information about these changes on the Service's website in advance.
3.5. The Application created by the User on the Service's website shall specify the Rate, the method of Exchange, and the total amount of funds or electronic currency to be transferred.
3.6. The Astryx Exchange Service shall charge its fee at the time of the relevant Transaction.

4.1. The User orders services from Astryx Exchange by submitting a Request via the Service's website.
4.2. The User manages the exchange process or receives information about the progress of the service using the corresponding user interface located on the Service's website.
4.3. User Requests are processed by the Service in strict accordance with the privacy policy (clause 5 of this agreement), as well as the policy on combating money laundering and preventing illegal transactions (clause 6 of this agreement).
4.4. Transactions with electronic units are recorded by the Service in accordance with the regulations, rules, and format of the relevant electronic payment systems.
4.5. Any completed transaction carried out by the Service at the User's request is considered irrevocable, i.e., it cannot be canceled by the User after its completion — receipt by the User of the amount due to him under the previously accepted terms of the transaction.
4.6. If the electronic units are not received from the User within one hour from the moment of the User's acceptance of the details provided by the Service, the agreement on the terms specified in the Application shall be considered terminated by the Service unilaterally as not having come into force, without notifying the User thereof.
4.7. In the event of termination of the agreement, Electronic Units received after the above-mentioned deadline shall be returned to the sender's details within the next 24 hours. When making a return, all commission fees for the transfer of Electronic Units shall be paid from the funds received at the expense of the User. The Service shall not be liable for any delays in the return if they arise through no fault of the Service.
4.8. If the number of Electronic Units received differs from that declared by the User, the Service may unilaterally terminate the agreement by refusing to execute the request and returning the funds received to the sender's details within the next 24 hours. When making a refund, all commission fees for the transfer of Electronic Units shall be paid from the funds received at the expense of the User. The Service shall not be liable for any delays in refunds if they arise through no fault of the Service.
4.9. If the monetary equivalent is not sent to the details specified by the User within 24 hours of receipt of payment from the User, in the absence of reasons for blocking the Electronic Units received by the Service from the User's Application, the User may request termination of the agreement by canceling their application and returning the electronic units in full.
4.10. The request to cancel the application shall be fulfilled by the Service only if, at the time of receipt of such a request, the monetary equivalent has not been sent to the details specified by the User.
4.11. In case of cancellation of the application, the return of Electronic Units shall be made by the Service to the sender's details within 24 hours from the moment of receipt of the cancellation request. The Service shall not be liable for any delays in the return if they arose through no fault of the Service.
4.12. The Service has the right to engage third-party contractors to fulfill its obligations.
4.13. The Service has the right to cancel a transaction in progress and return the Electronic Units and/or funds deposited by the User, with reimbursement of the fees charged by the electronic payment systems to the User, without explanation.
4.14. The Service has the right to refuse further service to the User in case of violation by the User of any of the provisions of this agreement.
4.15. All subsequent Applications created by the User after the Service's refusal to continue servicing the User are automatically frozen.
4.16. The Service has the right to delay the execution of a transaction until the User's identity has been verified by telephone or by other means that do not contradict current legislation.
4.17. By using the services of Astryx Exchange, the User confirms that they legally own and dispose of the funds and electronic currency involved in the relevant Payment.
4.18. The User undertakes to independently calculate and pay all taxes required in accordance with the tax legislation of the User's location.
4.19. Special conditions of some Payment Systems: - when the User sends funds in the Yandex.Money payment system, the transfer is frozen for 24 hours, after which time the transfer is unfrozen. - When the User sends funds in Bitcoin, Litecoin, or Ethereum cryptocurrencies, the exchange request will be accepted for execution after two transaction confirmations.
4.20. The User guarantees that they are not involved in: - money laundering operations; - receiving income from illegal drug trafficking; - receiving income from criminal and/or terrorist activities; - income from trade with countries with which trade is prohibited by international organizations; - income from any other illegal activities.
4.21. The Service has the right to require the customer to create a new application in case of a delay in confirming a cryptocurrency transaction for more than 8 hours. The Service also has the right to return funds to the customer, minus the commission of the corresponding cryptocurrency wallet.
4.22. The Service has the right to terminate the agreement unilaterally if the customer has violated the terms of use of the Service.
4.22.1. The presence of signs of violation of the terms of use of the Service in the customer's actions is determined at the discretion of the Service.
4.22.2. Upon unilateral termination of the agreement, the service shall refund the funds to the sender's details within 60 calendar days.
4.22.3. Payment details for requests are valid for 60 minutes; after this time, transfers will not be counted and are not refundable.
4.22.4. Transfers to our details without creating an exchange request are not counted as payment and are not refundable.
4.22.5. If the Bitcoin network is busy, the processing time for Bitcoin withdrawal requests may be increased to 40 minutes.
4.22.6. If the Bitcoin network is busy, the processing time for Bitcoin withdrawal requests may be increased to 40 minutes.

5.1. To perform operations, the Service accepts personal data from the User, which the Service undertakes to store in encrypted form, not to disclose, not to transfer to third parties, except in the cases described in clauses 5.4, 5.5, and 6.5 of this agreement.
5.2. All operations with Applications, as well as the transfer of personal data from the User to the Service, are carried out via an encrypted SSL channel with a key length of 256 bits.
5.3. The Service has the right, if necessary, to independently collect additional data about the User by any available means. All information collected as a result of such activities shall not be disclosed or transferred to third parties, except as described in clauses 5.4, 5.5, and 6.5 of this agreement.
5.4. The Service has the right to transfer the User's personal data and details of transactions made by them, provided that their confidential status is preserved, upon official written request/court decision/own initiative (in case of the need for an investigation) to law enforcement agencies, as well as to the User to whom they belong.
5.5. The Service has the right to transfer the details of the transaction and the User's personal data related to the transaction upon an official request from the Electronic Payment System for internal investigations.
5.6. All collected data about the User, as well as details of the transactions performed by them, are stored in the Service database for three years from the date of the last User Request fulfilled by the Service.

6.1. In accordance with international law, Astryx Exchange adheres to a number of rules and implements a number of procedures aimed at preventing the use of the Service for money laundering operations, i.e., actions aimed at returning money or other securities of illegal origin to the financial and economic market, presenting their acquisition and possession as completely legal and normal, as well as conducting other transactions of an illegal nature.
6.2. To prevent illegal transactions, the Service sets certain requirements for all Applications created by the User:
6.2.1. The sender and recipient of the Payment under the Application must be the same person. The use of the Service to make transfers to third parties is strictly prohibited.
6.2.2. All contact details entered by the User in the Request, as well as other personal data transmitted by the User to the Service, must be up-to-date and completely accurate.
6.2.3. It is strictly prohibited for the User to create Requests using anonymous proxy servers or any other anonymous Internet connections.
6.3. To prevent illegal transactions, the Service:
- Uses an internal automated system for analyzing transactions and user behavior (fraud prevention system) that blocks all suspicious user transactions.
- Sets limits on User transactions depending on the User's identity verification level and country of origin.
- Adheres to a “Know Your Customer” policy.
- Verifies all data provided by the User using all available means.
6.4. The Service reserves the right to freeze all current User Requests until it receives copies of documents proving the User's identity, as well as the source of the Electronic Units and other information necessary to verify the transaction in the following cases:
- If any of the requirements set forth in clause 6.2 of this Agreement are found to have been violated.
- If the User's Application is stopped by the fraud prevention system.
- If the Service administration has reasonable grounds to suspect that the User is attempting to use the Service's services for money laundering or for any other illegal transactions.
In turn, the User undertakes to submit the requested document within 7 business days of receiving the request for its provision, or to request cancellation of the application.
6.4.1. If the User refuses to provide the requested documents, the Service reserves the right to refuse further service to the User and to take the actions described in clause 4.10 of this agreement.
6.5. The Service reserves the right to refuse further service to the User and take the actions described in clause 4.7 of this agreement, after which it will transfer all User data available to the Service, as well as all available information about the User's transactions, to law enforcement agencies in the following cases:
- Identification of transactions aimed at money laundering, financing of terrorist organizations, fraud of any kind, as well as transactions aimed at conducting any other illegal and unlawful operations.
- If the Service has reasonable grounds to suspect that the document provided by the User for identification purposes is forged or invalid.
- Receipt of information from authorized bodies about the illegitimacy of the User's possession of electronic units or financial resources and/or other information that makes it impossible for the Service to provide services to the User.
- Detection of any actions or attempts by the User to have a negative impact on the Service's software and hardware complex.
- Identifying any actions or attempts by the User to steal databases and other tangible and intangible property of the Service.
- Identifying any actions or attempts by the User that could cause any physical, tangible, or intangible harm to the Service.

7.1. The Service is not a bank. The Service offers its services around the clock, seven days a week, and will strive to ensure that the software and hardware complex implementing the capabilities of the Service operates without failures.
7.2. The Service provides its services on an “as is” basis, as described on the pages of the Service website, and does not offer any additional guarantees.
7.3. By using the Service, the User agrees that the scope of the Service's liability is limited to the funds received from the User for the performance of the subject matter of this agreement, that the Service does not provide any additional guarantees and does not bear any additional liability to the User, just as the User does not bear any additional liability to the Service, except in the cases specified in clause 7.9.
7.4. The Service will make every effort, but does not guarantee, that its services will be available 24 hours a day, every day. The Service shall not be liable for any losses, lost profits, or other expenses incurred by the User as a result of the inability to access the website and services of the Service.
7.5. The Service shall not be liable for any losses, lost profits, or other expenses incurred by the User as a result of delays, errors, or failures in the execution of bank payments or electronic transfers.
7.6. The Service shall not be liable for any losses, lost profits, or other expenses incurred by the User as a result of the User's erroneous expectations regarding the Service's rates, the profitability of transactions, or other subjective factors.
7.7. If the User provides incorrect data in the information about the recipient's details, the Service shall not be liable for any adverse consequences or damage resulting from this error.
7.8. When using the Service, the User is solely responsible for paying taxes in accordance with the tax laws of their country of residence. The Service is not a tax agent and will not notify the User of any possible tax costs when using the Service.
7.9. The User guarantees to compensate the Service (the management company, managers, and employees) for any losses in the event of claims or complaints directly or indirectly related to the User's use of the Service, except for losses caused by the culpable (intentional or negligent) actions of the Service itself.
7.10. The User undertakes to refrain from using the Services for fraudulent and illegal transactions and agrees that any attempt to exchange fraudulent capital will be prosecuted to the full extent of the law. The User's actions may be considered illegal under the laws of the User's country of residence and/or the country where the Service is registered.
7.11. The User undertakes not to falsify communication flows related to the functioning of the Service, not to interfere with its software and/or hardware, and not to exert any other influence that could disrupt the normal operation of the Service, understanding that such actions will be prosecuted to the full extent of the law.
7.12. In the event of detection of falsification of communication flows or any negative impact on the normal operation of the Service's program code directly or indirectly related to the User's request, the execution of the request by the Service shall be suspended, after which the actions described in clause 6.5 of this agreement shall be taken.
7.13. Neither the User nor the Service shall be liable to each other for delays or failure to perform their obligations resulting from circumstances of force majeure, including natural disasters, fire, flood, terrorist acts, changes in government, civil unrest, as well as the malfunctioning of electronic payment systems, power supply systems, communication networks, and Internet service providers.
7.14. Electronic payment systems and/or financial institutions are solely responsible for the funds entrusted to them by the User. The Service cannot be a party to the agreement between the Payment System and/or financial institution and the User, and is in no way responsible for the incorrect or unauthorized use of the Electronic Payment System by the User, as well as for the User's abuse of the functionality of the Electronic Payment System. The mutual rights and obligations of the User and the Electronic Payment System and/or financial institution are governed by the relevant agreements.
7.15. The User guarantees that they are not a citizen or tax resident of the United States of America.
7.16. All funds received by our service after three months following the creation of the application shall be at the disposal of the Astryx Exchange service. The service may subsequently dispose of these funds at its discretion.
7.17. All funds received by Astryx Exchange without creating a request are at the disposal of the service.
7.18. A user who has provided incorrect details for the exchange undertakes to provide the correct details for the exchange within three months from the date of creating the request. Otherwise, all funds shall be at the disposal of the Astryx Exchange service.
7.19. If the amount received from the User differs from the amount specified in the request, the “ferma” service may suspend the exchange and, after contacting the User, pay the amount actually received at the exchange rate in effect at the beginning of the transaction.
7.20. In the event of direct or indirect actions by the customer, the service incurs losses, and the customer is obliged to compensate the service for the damage caused in the amount of 100%. After the fact of damage has been established, all current and future paid applications are transferred to the service until the damage is fully covered. The client may be denied further service; the decision remains with the service administration.
7.21. On the recommendation of the payment system, in order to avoid fraudulent actions, the client's payment may be frozen for up to 24 hours, after which the request will be executed.

8.1. Disputes and disagreements arising in connection with the provision of services by the Service to the User shall be resolved through negotiations between the User and the Service administration, based on the provisions of this agreement.
8.1.1. Any claims under this agreement may be accepted by the Service in electronic form by sending a message regarding the substance of the claim to the contact details (contact page) specified on the Service website.
8.2. If it is impossible to resolve the issues arising through negotiations, the dispute shall be resolved in accordance with the applicable law at the place of registration of the Service.

9.1. Astryx Exchange has the right to send the User information about the status of the exchange process, as well as other information, including advertising, to the email address specified by the User.
9.2. The information on the website, including graphic images, text information, program codes, etc., is the property of the Astryx Exchange website and is protected by copyright laws. Any unauthorized copying (in whole or in part) may be prosecuted under applicable law.
9.3. Acceptance of this offer means the Payer's unconditional consent to the processing by the Service of their personal data provided by the Payer to the Service for the purpose of providing services, for the purpose of sending the Payer informational and advertising messages. Acceptance of the offer means the Payer's consent to the Service performing operations for the collection, systematization, accumulation, storage, clarification (updating, modification), use, distribution (including transfer to third parties), depersonalization, blocking, and destruction of their personal data, and to the use of automated, mechanical, manual, and any other methods at the discretion of the Service for the processing of personal data. Acceptance of this offer also confirms the Payer's unconditional consent to the fact that the completeness, reliability, and accuracy of the information provided by the Payer may be verified by the Service, as well as presented by the Service to third parties for the purposes of such verification.
9.4. This consent may be revoked at any time by the Payer by submitting a statement to the Service revoking consent to the processing of their personal data. This consent to the processing of personal data is provided for a period until the Payer revokes their consent to the processing of personal data.
9.5. The User confirms that they have read all the provisions of this Agreement and unconditionally accept them, otherwise the User may not use the Astryx Exchange Service.